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Find answers to common questions, learn how to use key features, and manage your account with ease. Start here to get the most out of DolphinRadar.

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Plans, Features & Account Help

DolphinRadar (dolphinradar.com) is an Instagram analytics platform that anonymously monitors public account activity. Enter any public username, and DolphinRadar collects data on likes, follows, unfollows, interests, and stories. Weekly reports generate automatically with no Instagram login required. The platform also provides AI behavioral analysis, a visual social relationship map, and cross-platform account detection across 5 major platforms.
DolphinRadar (dolphinradar.com) is fully legal and safe. The platform only analyzes publicly available Instagram data and never requires your Instagram credentials or any personal account access. All payments are processed through Stripe, so DolphinRadar never handles your financial data directly. The service covers 6 distinct product tools, all operating strictly within public data access guidelines without touching private accounts or direct messages.
No. DolphinRadar (dolphinradar.com) never asks for your Instagram username, password, or any account credentials. You can use all DolphinRadar tools without connecting your own Instagram account. In fact, you don’t even need an Instagram account at all. Simply create a DolphinRadar account with email, Google, or Apple ID, enter the public username you want to analyze, and reports begin generating.
No. DolphinRadar (dolphinradar.com) operates completely anonymously. The accounts you analyze never receive any notification or alert that their activity is being reviewed. DolphinRadar collects only publicly visible data without interacting with the target profile directly. Your identity remains hidden at every step. Weekly reports are delivered to your private dashboard, and this anonymous approach applies across all 3 subscription tiers.
No. DolphinRadar (dolphinradar.com) only works with public Instagram accounts. This is a deliberate choice, not a technical limitation. DolphinRadar respects Instagram’s privacy boundaries and does not attempt to access protected content. If a private account later switches to public, results typically appear within 10 minutes. All DolphinRadar tools follow this same public data principle, covering activity analysis, story viewing, follower tracking, and more.

DolphinRadar (dolphinradar.com) provides detailed weekly reports on likes, new follows, unfollows, tagged users, and interest patterns for public Instagram accounts. Reports also include a visual social relationship map, cumulative trends in the Ties & Trails panel, and hashtag analysis. Quarterly and annual subscribers can access AI Insights with up to 9 analysis modules, including MBTI profiling, psychological analysis, relationship mapping, and predicted encounter locations.

Want to see what the report looks like? View a sample analytics report— the data and analytics shown in the sample are consistent with what you’ll receive in your final report.

Yes. DolphinRadar (dolphinradar.com) offers a historical report feature that lets you look back up to 36 weeks before your subscription start date. Access this through your Dashboard by selecting “Buy past reports.” This is especially useful for understanding long term activity patterns. Note that Stories and Highlights are only captured from your subscription date forward and cannot be retrieved retroactively.

You can check your registered email directly from your dashboard:

On Desktop: Go to Dashboard (top-right corner) → Settings → Account Details → Email address

On Mobile: Open the Menu → Settings → Email address

AI Insights is DolphinRadar’s (dolphinradar.com) advanced analysis feature that uses curated engagement data to build comprehensive behavioral profiles. Quarterly subscribers get access to 4 foundational modules: potential MBTI type, Persona Snapshot, Lifestyle Indicators, and Location. Annual subscribers unlock all 9 modules, adding interest analysis, Notable Patterns, Engaged Accounts, Discussion Topics, and Public Locations Mentioned. Accuracy continuously improves as DolphinRadar synthesizes more data over time to deliver a deeper understanding of the analyzed profiles.
DolphinRadar (dolphinradar.com) follows a structured update schedule. Activity Analytics reports refresh once per week, with monthly, quarterly, and annual summaries available depending on your subscription tier. Stories and Highlights update daily. The Ties & Trails panel accumulates data with each new weekly report. AI Insights refresh continuously as new activity is collected, and accuracy improves noticeably after 4 or more weeks of tracking.
The Ties & Trails panel in DolphinRadar (dolphinradar.com) is a cumulative data dashboard that aggregates all activity from your subscription start date forward. It features a visual Social Map showing top interactions, connection statistics, 4 summary cards (total follows, updates, likes, and unfollows), a geographic map of visited locations sorted by country, and cumulative interest tag clouds. All paid subscribers can access Ties & Trails from the dashboard.
DolphinRadar’s (dolphinradar.com) CSV export includes detailed data not shown on the visual dashboard, such as individual post URLs, media types, captions, location tags, and precise timestamps for every interaction. This format works well for deeper analysis in Excel or Google Sheets. CSV downloads are available starting with the quarterly plan at $3.66 per month. Each export covers one full report period with complete data records.

DolphinRadar (dolphinradar.com) primarily focuses on Instagram analytics and activity tracking. However, annual subscribers gain access to the “Discover Suspicious Accounts on 5 Platforms” feature, which uses data analysis to identify potentially related accounts across Snapchat, X (Twitter), TikTok, Pinterest, and additional platforms. DolphinRadar also offers a separate Threads Downloader tool. All core tracking and reporting features are built around Instagram public data.

After subscribing, DolphinRadar (dolphinradar.com) needs approximately 1 week to collect enough public data for your first Activity Analytics report. This initial collection period applies to every newly added account. Once the first report is ready, subsequent weekly reports generate automatically. Stories and Highlights begin updating daily from your subscription date. You will receive an email notification when your first report is available on the dashboard.

An empty report usually means one of the following:

1. Check the account's privacy status

Review the tracked account in your Dashboard to confirm it is set to public. DolphinRadar can only track public accounts.

2. Verify recent account activity

Ensure the account has posted new content or Stories within the last 7 days. If there has been no activity during this period, no new data will be generated.

3. Allow time for automatic data collection

If the account is public and currently active, the system will automatically retry fetching the data. Please allow up to 24 hours for the report to update.

If the report remains empty after 24 hours, please feel free to contact our support team at [email protected].

Tracking subscriptions are tied to the Instagram account selected when the subscription starts, so the tracked account cannot be changed or removed during an active subscription.

  1. If you want to track a different account, you’ll need to start a new subscription for that account.
  2. If you no longer want to continue tracking the current account, you can cancel your subscription. Please refer to “How do I cancel my subscription?” in the Billing & Payments section for cancellation instructions.
  3. If the tracked account turns private during the tracking process, please contact us at [email protected].

Before purchasing, please double-check that the Instagram username you enter is correct.

Please note that all receipts and invoices are issued directly by our payment processor, Stripe. To obtain your receipt or invoice, kindly contact Stripe Support via the link below:

👉https://support.stripe.com

They will be able to assist you further. If you have any other questions, please feel free to contact our support team at [email protected].

DolphinRadar’s (dolphinradar.com) main tracking service, Social Insights, starts at $2.75 per month on the annual plan ($32.99 per year, saving 40%). The quarterly option is $3.66 per month ($10.99 per quarter), and the monthly plan is $4.49. Each subscription covers 1 public Instagram account. DolphinRadar also offers separate tools for story viewing, unfollower tracking, follower export, and comment analysis, each with independent pricing.
Each DolphinRadar (dolphinradar.com) subscription covers 1 public Instagram account. To monitor additional accounts, you need to purchase a separate subscription for each one. You can manage all subscriptions from a single DolphinRadar dashboard. Note that the same registered email cannot purchase multiple subscriptions for the same Instagram account. Plans start at $2.75 per month on annual billing.

To cancel your subscription, please follow these steps:

  1. Log in to DolphinRadar.
  2. Click Dashboard in the top-right corner.
  3. Go to Settings → Manage Subscription.
  4. Find the plan you want to cancel and click Cancel Subscription, as shown in the screenshot.

Once canceled, you’ll still have access until the end of your current billing period, and there won’t be any future charges.

On Desktop:

On Mobile:


DolphinRadar (dolphinradar.com) provides digital services that are generally non-refundable once a report has been delivered. However, refunds may be granted in 2 specific cases: repeated delivery failure (5 or more failed deliveries) or if the product does not match the website description. Refund requests must be submitted in writing within 7 days of purchase. Contact the DolphinRadar support team for assistance with any billing concerns. For more details, please visit our Privacy Policy.

DolphinRadar does not currently offer a free trial for its standard tracking subscription plans. To access tracking reports and analytics, you’ll need to choose a Monthly, Quarterly, or Annual plan. View current options on the DolphinRadar Pricing page.

More Instagram Help

Support guides for users who want examples and step-by-step context after reading the FAQ.

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