How Can We Help?

1. Sign Up & Log In – Create an account using your email, Google, or Apple ID and log in. 2. Add an Instagram Account – Enter the Instagram username you want to track. 3. Access Reports – Wait for the detection period to finish and view your report.

It's simple! Just enter the Instagram username you want to track, and let Dolphin Radar handle the rest. Remember, we can only track public accounts; private Instagram profiles are beyond our reach.

Absolutely. Dolphin Radar only collects public data from Instagram. We provide analytics while fully respecting user privacy.

Not at all. You don't need to give us any information about your Instagram account. In fact, you can use Dolphin Radar even if you don't have an Instagram account.

Yes, it does. However, Dolphin Radar also has the "Discover Suspicious Accounts on 5 Platforms" feature. Dolphin Radar employs big data techniques to identify suspicious accounts related to the tracked Instagram account across Twitter, LinkedIn, Pinterest, TikTok, and Snapchat. Please note, Dolphin Radar strictly respects user privacy and only uses publicly available data for this search. Thus, identified suspicious accounts are only "suspicious" and should be scrutinized.

Absolutely not. There's no need to provide your Instagram account details, ensuring your account remains completely secure and confidential. Additionally, DolphinRadar's services are in full compliance with Instagram's policies, providing services within these guidelines.

Dolphin Radar offers a historical report tracking feature, allowing you to backtrack up to 36 weeks of data from before you started tracking. This can be accessed by going to your Dashboard and selecting "Buy past reports".

When you log in with Apple ID, no password is created. If you chose to hide your email address during this setup, you won’t be able to receive notification emails. To ensure notifications reach you, go to Dashboard > Settings and update your preferred email address for notifications.

No matter whether you’re on desktop or mobile, you can cancel your subscription by following these steps: 1. Open Settings 【On desktop】 Click your Dashboard in the top right, then select Settings. 【On mobile】Tap the menu icon and choose Settings. 2. Go to 【Manage Subscription】 in the Settings menu. 3. Find the tool or plan you purchased. 4. Tap or click Cancel Subscription, then confirm when asked.

At present, all DolphinRadar plans support tracking only one Instagram account. However, you can subscribe multiple times to track additional accounts.

If you have multiple subscriptions, you can add different Instagram accounts for tracking. However, please note that the same registered email cannot purchase multiple subscriptions to track the same Instagram account.

At Dolphin Radar, we provide digital services that are non-refundable once a report is delivered to your dashboard. By making a purchase, you acknowledge and agree to this policy. However, refunds may be granted in the following cases: ● Repeated Delivery Failure – If we fail to deliver your report at least 5 times, you may request a refund. Please contact our support team first, and if the issue persists, submit a refund request in writing within 7 days of your purchase. ● Product Not as Described – If the delivered report does not match the description on our website, you must provide clear evidence and contact our support team within 7 days of your purchase. Refunds will not be issued based on false expectations or misunderstandings. Please note that delays in report generation do not qualify for a refund. If you experience any issues, our support team is available to assist you.

AI Insights is our latest feature designed to provide in-depth, actionable understanding of the individuals you track. By utilizing AI-powered analysis of activities such as posts and likes, AI Insights offers you a comprehensive view of the individual’s behavior and preferences.

By using AI Insights, you gain deeper and more actionable understanding of the individuals you track. The longer the tracking period, the more data is collected, leading to more precise and valuable insights, helping you to make well-informed decisions based on the individual’s online activities.

Absolutely. Dolphin Radar only collects public data from Instagram. We provide analytics while fully respecting user privacy.

AI Insight provides multifaceted analyses, including potential MBTI type analysis, relationship analysis, psychological analysis, geographical analysis, interest analysis, financial status analysis, unusual aspects analysis, conversation starter suggestions, and potential encounter locations.

AI Insights are continuously updated as new data is collected. The accuracy and depth of the insights improve with longer tracking periods.

The Ties & Trails panel helps you track a specific Instagram user's activity, including total likes, follows, and other interactions over time. With continuously aggregated data, you gain insights into this user’s social habits and trends, allowing you to capture valuable behavioral patterns.

In the Ties & Trails panel, you can view the total and evolving activity metrics of the tracked user. As tracking continues, this panel updates with the cumulative totals, giving you a full picture of the user’s activity trends and allowing you to monitor their behavior more closely.

The activity reports displayed on your Dashboard highlight the most crucial and significant aspects of the tracked Instagram activities. By downloading the CSV file, you can delve into details not presented in the Dashboard report.